Yu-Chen Chen
Future Business Analyst / Web Developer
Toronto, Canada / Taipei, Taiwan

  • Web Development

    Ruby, Ruby on Rails, JavaScript, jQuery, Sass, CSS3, HTML, CSS, SQL, MySQL, MongoDB, Git, Google Analytics, AWS (EC2, RDS, S3)

  • Business Analysis

    Business Analysis Plan, Business Process Diagram, Data Flow Diagram, Use Case Diagram, Statechart Diagram, Business Rules, Data Dictionary, Data Modelling, Entity Relationship Diagram, Card Sorting, Survey, Persona, Storyboard, Prototype

  • Project Management

    Agile Methodology, Behaviour Driven Development, EPPM system (Enterprise Project Portfolio Management)

  • Tools

    Microsoft Office (Word, Excel, PowerPoint, Visio, Project), LucidChart, Trello, Slack, GitHub, XMind, Balsamiq

  • George Brown College

    Toronto, Canada

    Information Systems Business Analysis Postgraduate Program, Cumulative GPA: 4.00 / 4.00

    • Examined the e-Signature case study to elicit the root cause problem, business needs, stakeholder requirements and solutions by creating business analysis plans, interview questions, business process diagrams, business context diagrams, use cases, business rules and data dictionary
    • Examined the ATM and the kiosk of an airline company case studies to build glossary, conceptual and logical data models with entity relationship diagram
    • Monitored the schedule of projects and assignments by managing the tasks with group members on Trello
    • Analyzed the Scotiabank website by conducting the surveys and interviews with the end-users to elicit the requirements and redesigned the streamlined processes and UIs by drawing the Business Process Diagram and the prototypes and storyboards

    Transcript:Winter 2018 (Unofficial Transcript)

  • National Taiwan Normal University

    Taipei, Taiwan

    Master of Computer Science in Graduate Institute of Information and Computer Education, College of Education

    Master’s thesis topic: Effects of Game Context on Third-graders’ Fraction Learning

    Transcript:Master's Transcript

  • National Taipei University of Education

    Taipei, Taiwan

    Bachelor of Science in Department of Mathematics and Information Education (Mathematics Education)

    Maintained a 3.76 GPA while working 20-25 hours per week and in school full-time

    Transcript:Bachelor Transcript

  • Royal Bank of Canada (RBC)

    Toronto, Canada

    Project Control Officer, Fall 2018 Co-op - Data and Analytics Business Insights team

    • Supported Project Managers & Scrum Masters to maintain project related artefacts
    • Streamlined the processes of resource allocation, project closures, and work intakes
    • Helped PMs monitor resource timesheet submission and project status updates
    • Communicated with around 20 PMs to ensure the up-to-date project information, helped PMs understand the use of new version tools, and cleaned-up the inactive projects
    • Designed and maintained the HTML based documentation for Program Directors to update their program status report
    • Worked with the developer to create the business process diagram of internal tools to associate the understanding between stakeholders
    • Communicated between the business unit and sponsor to proceed the project initiatives
  • i-TRUE Communications Inc.

    Taipei, Taiwan
    2014 - 2016, 2017 - 2017

    Ruby on Rails Developer

    • Programmed (back-end and front-end) Taiwanese largest beauty and cosmetics portal site
    • Worked as a part of an agile team
    • Analyzed, designed and developed a Content Management System (CMS) including the user interface to streamline the relevant department’s workflow
      • Saving 90% time-spent per case by the simplified CMS
    • Conducted stakeholders meetings and workshops to elicit the requirements
    • Managed project effectively and efficiently by excelled communication skills and time management, accomplished the project a week ahead of the schedule
    • Enhanced team management by building documentation and guideline for the workflow

    Online Products:UrCosme (PC version)UrCosme (mobile version)

  • 5XRUBY Co., LTD.

    Taipei, Taiwan

    Teaching Assistant of Ruby on Rails Course

    • Assisted the lecturer to clarify in ambiguity and programming problems for college students
    • Researched the most suitable approach for non-technical background students to learn the concept of programming
    • Identified the gap between students’ understanding and the instruction to make the courses more effective
    • Elicited the student requirements by conducting interviews and designing questionnaire
    • Stimulated students engagement and collaborative learning to gain the clarity of Ruby on Rails
  • Hong Ding Educational Technology Co., LTD.

    Taipei, Taiwan
    2013 - 2014

    Instructional Designer

    • Researched and conducted group sessions to develop e-Learning courses as per requirements from stakeholders
    • Designed and lectured employee training courses to strengthen the theoretical and practical knowledge of education
    • Integrated knowledge applying to the real-world with excelled communication skills to guide clients to discover the value of optimizing traditional and e-learning curriculums
    • Verified stakeholders have a proper understanding and can demonstrate the innovative concepts of e-Learning
    • Implemented Game-Based Learning approaches during the workshops to enhance stakeholders’ engagement
    • Built/maintained good customer relationships by managing customer profiles and documenting their development of e-Learning environment
    • Analyzed and evaluated the solution implementation by conducting interviews and surveys
  • Taiwan TACT Education CO., LTD

    Taipei, Taiwan
    2012 - 2014

    Instructor of Mathematics

    • Utilized different teaching approaches to communicate mathematics knowledge to adapt to the varied age of learners including from grade 1 to grade 12
    • Stimulated students engagement and collaborative learning to gain the clarity of Math
    • Won the best instructor of the year award of the school branch in 2013
  • Olympic Cultural Enterprise Co., LTD.

    Taipei, Taiwan
    2007 - 2012

    Instructor of Mathematics

    • Utilized different teaching approaches to communicate Mathematical Olympiad knowledge to adapt to the varied age of learners including from grade 1 to grade 9
    • Designed and developed learning games to enhance students’ understanding of Math
    • Conducted group sessions to coach entry-level instructors to improve teaching skills and meet students’ needs
    • Managed every student’s profile to track the learning processes
    • Conducted phone interviews to collect feedback from students’ guardian

  • ELS Language Centers

    Toronto, Canada
    2016 - 2017

    The Advanced Level (109) of the English for Academic Purposes Program


    It was an honor to receive two awards in school: The Best of ELS Award (made the most of learning opportunities at ELS) and the highest Grade

  • The Graduate Institute of Journalism National Taiwan University

    Taipei, Taiwan

    The Revolution of Hackers - Interviewee

    I was really lucky that I could be interviewed and shared my experience about learning programming and the enthusiasm of coding :P

    Interviewed Article

  • Rails Girls Weekly Series Lessons

    Taipei, Taiwan

    Ruby Girl:100000.times { puts "why?" } - Instructor

    • Designed and instructed series lessons to present ruby programming to non-programmers and beginners
    • Facilitated the effective communication between programmers, UI/UX designers and project managers


  • Rails Girls Lecture

    Taipei, Taiwan

    The experience of RubyKaigi 2014 Japan Trip - Lecturer

    Shared the experience of visiting the IT companies in Tokyo, and attended the largest conference of ruby language - RubyKaigi.



  • SITCON Students' Information Technology Conference

    Taipei, Taiwan

    Ruby on Rails Community Promotion - Activity Designer / Lecturer

    Led college students to know what is Rails and Ruby.



  • Ruby Tuesday #30

    Taipei, Taiwan

    My Way of Learning Ruby - Lecturer

    Shared the experience of learning Ruby and inspired other learners.



  • ITHelp Keep Sharing Award 2014 - Quality Award

    Taipei, Taiwan

    Ruby Girl:100000.times { puts "why?" } - Author


    Articles (ITHome version)Articles (Blog version)

  • Tokyo RubyHiroba 2014 LT

    Tokyo, Japan

    Rails Girls Taipei Community Promotion - Lecturer

    Shared our experience of learning Ruby on Rails.



  • RubyKaigi 2014

    Tokyo, Japan

    The Scholarship Winner of Japanese Ruby Communities


  • Rails Girls Taipei Community

    Taipei, Taiwan
    2014 - 2015

    Ruby on Rails Community - Learner(3rd)/ Coach(4th、5th)

    My beginnig of learning Ruby on Rails. After joined this event, I worked really hard and became a real programmer and the coach of Rails Girls Taipei.


    3rd Review4th Review